The quickest way to get help if you are having problems using the Justgiving site is to click here. You'll find a list of answers to problems that users frequently come up against.
If the answer to your problem is not there, you can contact our Helpdesk by emailing help@justgiving.com or calling 020 7549 2222. Between 8am and 6pm, Monday to Friday, Jules and Molly will be on hand to help you. If you have a query outside of these times, please be patient and we'll get back to you as soon as we can.
If you are having difficulties with using this Forum, check out our Forum FAQs here, or contact our Helpdesk on the number or email address above.
Finally, you can always post a question here on the Forum and we'll answer it as quickly as we can.